Areas of exp.
First Point off Call
Making sure that the gym runs like clockwork falls to Membership Manager/Owner, Vicki Quelch. A fitness fanatic herself, Vicki has been exercising since the age of 15. Now an accomplished runner and Personal Trainer. She always has a smile on her face. With customer service skills honed from working for a bank for 9 years, Vicki is your go to person for all membership matters. Whether it’s helping you achieve your goals, setting up your Direct Debit or wanting to arrange an induction, either speak to her at the gym or email her on firstname.lastname@example.org
Vicki says: “I love a friendly atmosphere at Fitness Focus. There’s never a dull moment, never a dull person. I have clients as young as 14 years helping them with sport and general fitness to 80 years, improving their strength and helping them with the odd aches and pains. I always see great results and my clients generally enjoy coming to see me! I strive to keep the gym buzzing with a non intimidating atmosphere!